MikroTik product support service
Most of your questions are answered and explained in RouterOS
If you have bought a RouterOS license or a hardware product, limited
support service might be provided through our support system or through
e-mail email@example.com. Contact your distributor for help
and support, if the device is not directly purchased from MikroTik.
You can hire a
certified consultant for full
configuration support, network design and other diagnostics.
Check our community
Support request instructions
Before contacting us:
If you have purchased your device from a distributor, please contact
documentation and configuration examples.
Maybe answer is already there.
Make sure that your issue is present with the latest version of MikroTik
RouterOS. The latest version is available at the
Give us a brief problem description that includes information about your
Provide us with support output file (suppout.rif), that is created when
instruction how to make it.
- Technical support does not include training on TCP/IP.
- E-mail reply might take up to 3 business days.
If you are in need of immediate assistance, now you can hire a certified
consultation specialist. See
the list of specialists near you!